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SM Moderation Guidelines

This is not a procedural 'how to' but a clarification of our persona as staff

  1. melbo
    Moderation Guidelines 151102

    SM continues to grow :)
    Some of the initial crew of Moderators are no longer with us or not very active as staff which means that we need to periodically add new Mods to the ranks. It seems like a good time to clarify the role of our Mods as we introduce a few that have stepped up to assist.

    Mods are not the Forum Police
    So many forums I visit seem to have a staff that's waiting in the shadows for someone to trip up on a rule so they can call them out for it, lock the thread, cry 'DUPE' or otherwise haze them for being a new member who's unfamiliar with the forum's [​IMG]written or unwritten dogma. Think of a big box retail store. There are greeters at the door and workers in green vests who should be doing everything they can to help the customer while they are shopping. Their main responsibility is not waiting for the customer to trip over the display of light bulbs so they can correct them but to make them feel welcome, comfortable and at ease during the experience. SM mods are to primarily be helpers rather than enforcers. Mods should enforce our rules (CoC) as lightly as possible. Use the PM system as necessary to inform a member of an issue and to ask them to correct it themselves. (you also don't need to copy the entire staff on a PM like this).

    General duties
    • Mods are expected to visit SM on a regular basis
    • Mods are expected to periodically create threads that will spur active discussion
    • Mods should encourage discussion in existing threads by asking questions or bumping forgotten but timeless threads
    • Mods will make edits to typo'd, over-punctuated or vague thread titles
    • Mods will correct failed quotes, images or other funky formatting in posts
    • Mods will edit typos if they are obvious typos. (If a member always uses misspelled words or incorrect grammar this should be left as a character mark)
    • Mods will never publicly call out an infringement of our rules.
    • Mods should refrain from standing behind their Mod badge if engaged in debate or discussions of disagreement: 'I see your 1st and 2nd points but am taking of my Mod hat to respectfully disagree with your 3rd point. Here's how my take...' Mods should avoid engaging in topics where this is not possible due to personal bias
    • Mods are not to 'take it personal' if someone disagrees with them
    • Mods are to represent SM to the best of their ability
    • Mods are not to login as 'invisible' so as to be available for assistance
    • When edits for questionable content are made (after first asking the user to self moderate), Mods will add a brief description to what was changed and why
    If an SM Mod isn't performing to these expectations, they may be relieved of Moderator duties.

Recent Reviews

  1. Grandpa Patch
    Grandpa Patch
    From personal experience I know this is a tough job as inflection, tempo, tone and intentional 'funny' sounding voices can not be heard via a keyboard. So a sarcastic remark or funny post can sometimes come off the wrong way. Being a Moderator, can mean rereading the post in question (several times in some cases) to try a interpret these things. It also means waiting for a response from the OP (post or PM) to further clarify what they meant. That is often the best time for a Mod to step in, at that specific time that the OP has clarified their post. None of this is easy and any Moderator who has been around for awhile, is still an active member of the board and is still liked/respected by the community deserves a 'hats off salute' for doing a great job of representing the community and themselves with professionalism.
  2. Dunerunner
    Well thought out and specific. A forum is a tough place to present your point of view as it lacks the vocal inflection of your statement. This system will work for everyone...
  3. Aeason
    I feel I have been welcomed here and you all have treated me well and you have made me feel better than the grasshopper.
  4. Brokor
    Direct, to the point. Well written and in plain English.
    1. melbo
      Author's Response
      Glad you see it this way. It's hard to get certain points across without face to face contact.
  5. chelloveck
    Sensible guidelines to be sensibly used by sensible folks. (moderators and the moderated).
    1. melbo
      Author's Response
      Thanks chell
  6. Yard Dart
    Yard Dart
    Well done Melbo!!
    1. melbo
      Author's Response
      Of course. You helped with the list ;)
  7. stg58
    1. melbo
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