True Stories From Tech Support

Discussion in 'Humor - Jokes - Games and Diversions' started by ghostrider, Jan 23, 2006.


  1. ghostrider

    ghostrider Resident Poltergeist Founding Member

    True Stories From Tech Support
    A computer maker is considering changing the command "Press Any Key" because of the flood of calls asking where the "Any" key is. AST technical support had a called complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.

    Another support technician recieved a call from a man complaining that the system wouldn''t read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into the typewriter to type the labels.

    Another customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the disk.

    A computer technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up crossing the room to close the door to his room.

    Another customer called to say he couldn''t get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hiting the "send" key.

    Another customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. "yeah, I got me a couple of friends," the customer replied. When told Egghead was a software store, the man said,"Oh, I thought you meant for me to find a couple of geeks."

    Yet another customer called to complain that his keyboard no longer worked. He had clearned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.

    A technician recieved a call from a customer who was enraged because his computer had told him he was "bad and an invalid." The tech explained that the computer''s "bad command" and "invalid" responses shouldn''t be taken personally.

    An exasperated caller to Computer Tech Support couldn''t get her new Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on the foot pedal and nothing happens." The "foot pedal" turned out to be the computer''s mouse.

    Another customer called tech support to say her brand-new computer wouldn''t work. She said she unpacked the unit, plugged it in, and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked "What power switch?"
     
  2. Quigley_Sharps

    Quigley_Sharps The Badministrator Administrator Founding Member

    :shock:
     
  3. ghrit

    ghrit Ambulatory anachronism Administrator Founding Member

    Remember, these "people" vote. Gad, and URK!!
     
survivalmonkey SSL seal        survivalmonkey.com warrant canary
17282WuJHksJ9798f34razfKbPATqTq9E7