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yet another telephone credit card scam

Discussion in 'General Discussion' started by Tango3, Dec 26, 2009.

  1. Tango3

    Tango3 Aimless wanderer

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    New Credit Card Scam
    Snopes.Com says this is true. To verify see this site: http://www.snopes.com/crime/warnings/creditcard.asp " rel=nofollow target=_blank<http://www.snopes.com/crime/warnings/creditcard.asp>

    This one is pretty slick since they provide YOU with all the information, except the one piece they want.

    Note, the callers do not ask for your card number; they already have it... This information is worth reading. By understanding how the VISA & Master Card Telephone Credit Card Scam works, you'll be better prepared to protect yourself.

    One of our employees was called on Wednesday from 'VISA', and I was called on Thursday from 'Master Card'.. The scam works like this: Caller: 'This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460.. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank).. Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in ?'

    When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?'

    You say 'yes'. The caller continues - 'I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800 -VISA) and ask for Security.'

    You will need to refer to this Control Number. The caller then gives you a 6 digit number. 'Do you need me to read it again?'

    Here's the IMPORTANT part on how the scam works. The caller then says, 'I need to verify you are in possession of your card'. He'll ask you to 'turn your card over and look for some numbers'. There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?' After you say No, the caller then thanks you and states, 'Don't hesitate to call back if you do, and hangs up..

    You actually say very little, and they never ask for or tell you the Card number.. But after we were called on Wednesday, we called back within 20 minutes to ask a question.. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card.

    Long story - short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number. What the scammers want is the 3-digit PIN number on the back of the card Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.

    What makes this more remarkable is that on Thursday, I got a call from a 'Jason Richardson of Master Card' with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening.

    Please pass this on to all your family, friends and neighbors. By informing each other, we protect each other.


  2. TnAndy

    TnAndy Senior Member Founding Member

    "However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report."

    Nope.....completely wrong.

    When you get your monthly statement and notice charges you didn't make is EXACTLY when you file a fraud report..(HOW else would you even know before you got the statement ?)......

    Federal law says if you notify the CC company within 30 days of your statement, your liability is ZERO.....and even if you wait past that, you're limited to 50 bucks.

    The most that can happen is the thieves got a slight headstart, and CCCo will be fighting with the merchant over reversing the charges...none of which I care about.
  3. Tango3

    Tango3 Aimless wanderer

    Ok, good info thanks Andy...
  4. TnAndy

    TnAndy Senior Member Founding Member

    Yeah, that's WHY I prefer a credit card to a debit card....you have that layer of protection.

    With a debit card, you can get your money back, but proving it's fraud is all on you....the bank really doesn't have a dog in the fight. With a credit card, the CCcompany REALLY does have a dog in it, because they don't have your money yet, and aren't likely to get it in the case of fraud.

    But the guy is spot on about giving out info....never, ever, give any info on the phone.....I will not confirm or deny anything to any caller like that......if someone called me and said "We need to confirm you have the card in your possession".....I'd laugh and ask "why do you care ?.....I KNOW I have it, and that really is all that counts.....unless you plan to do me a favor and cut it off....ahahahaaaaaa"
  5. ghrit

    ghrit Ambulatory anachronism Administrator Founding Member

    I think, if I wasn't pressed for time when such call came in, I might string him along with a lot of questions, get as much skinny on him as I could, then call the cops. Might do no good, then on the other hand, it might get another flim-flam artist where he belongs, decorating the inside of a graybar hotel. I'm not a do-gooder, but I sure am an anti do-badder.
  6. Brokor

    Brokor Live Free or Cry Moderator Site Supporter+++ Founding Member

    I love calls like that. It makes my day.

    Loser: "I see a purchase on your VISA card which was issued by (name of bank).. Did you purchase a (blah-blah) for $497.99 from a company based in ?"

    Me: "Uh. Let me see. Maybe, I don't remember. I also bought a sex toy and at least a dozen adult DVD's that day, too on another card, so I remember. And of course, I bought a brand new shotgun right after to add to the collection. You know. Sooo many things."

    Loser: "I need to verify you are in possession of your card. Could you read the three control numbers on the back for us, please?"

    Me: "Let me put the ammunition down for a second. *clears shotgun* Yes. Okay. Let's see here. Sooo many numbers. You know, I am very displeased, you should know. I made a purchase a few weeks ago, and apparently some underprivileged fool in Alaska needed my money more than I did it seems. Damn it woman! Tell our son that he can't go to out hunting today because he is still on probation for aggravated assault! Sorry. Like I was saying. He ran my card and bought a bunch of stuff. With a few calls to the company involved, I found out where he had the stuff shipped to him. I went there and removed all of his teeth. Yup. I wear them now as a trophy. Pretty cool, huh? Anyway. Here's that number that you wanted. It's - *hang up*
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